The retail industry is changing at a fast pace. The new omnichannel reality epitomises consumers’ need for instant gratification. Fast delivery isn’t a differentiator anymore; it’s an expectation. So how can retailers expedite delivery whilst maintaining accuracy and profitability? The answer lies in good last-mile delivery management.
The incredible pace of adoption of internet retail and omnichannel is not only changing consumer purchasing behaviour, it is triggering fundamental operational changes for companies.
How do you succeed in this new economy where retailer and wholesalers need to reinvent themselves to compete (or comply) with giants like Walmart and Amazon? You need the right business processes and solutions that will support and scale with your company’s growth.
For Enterprises, augmented reality can revolutionise warehouse operations. The technology has the potential to enhance numerous activities from training programs, through logistics, to equipment operation. Industrial smart glasses go beyond visual cues, also leveraging voice or barcode scanning capabilities. These devices open the door to a new multi-modal picking process, including voice and scanning technology, for a seemingly hands-free experience.
The rise of eCommerce and increasing demands of its customers has put pressure on warehouse and supply chain leaders to revolutionise their operations. Retailers, wholesalers, manufacturers, and third-party logistics providers (3PLs) are pushed to broaden offerings and shorten delivery timeframe in order to remain competitive.
By engaging the right cloud supply chain partner, you’ll enable your organization to focus on your business without the burden of servers, networking, database, and other routine maintenance tasks.
In today’s fast-paced business environment, companies are struggling to keep high levels of accuracy and meeting customers’ expectations for ever decreasing delivery windows. In order to remain competitive, they need to take a holistic approach to optimising their operations. The key is to select the right technological innovations that will fulfil your business’ needs.
Today’s customers demand flexibility and excellent customer service across every channel, whether you are purely brick-and-mortar or e-commerce. But increasing customer demand means increased complexity. Complexity for retailers with unique omnichannel operational challenges.
However, many retailers still haven’t implemented the basics such as store pickup, cross channel inventory visibility, and store fulfillment. There is a disconnect between what consumers want and the omni-channel capabilities that retailers are willing to offer.