solution

How to Fulfill Changing Customer Demands with Omnichannel Retail

How to Fulfill Changing Customer Demands with Omnichannel Retail

Despite what you might think, your customers don’t care about ‘digital’, ‘omni-channel’ or ‘e-commerce.’ They care about buying products how they want, where they want, and swift and competent customer service. In other words, these buzzwords are just a means to delivering on changing customer demands.

In order to fulfill on these changing demands, retailers need to assess their customers, competitors and changing technology. There are a few key questions that you can ask:

3 Reasons you Should Invest in In-store Fulfillment Software

3 Reasons you Should Invest in In-store Fulfillment Software

Today’s customers are more demanding than ever before. They want to order your merchandise online or in-store, and they want it delivered in lightening quick time… or the flexibility to pick it up themselves. As a result of these changing demands, retailers are being forced to change their approach to warehouse operations.

One such approach is in-store fulfillment: the process of fulfilling and shipping orders from a brick-and-mortar retail environment.