retail

Are returns taking the ‘Merry’ out of your Christmas sales?

Are returns taking the ‘Merry’ out of your Christmas sales?

The ease of the shopping experience combined with buying without trying inevitably leads to consumers exchanging or returning products. And returns are notably more frequent during the holiday season.

Is the prospect of having to deal with returns spoiling your holiday sales excitment? We’ve enlisted a few strategies to help you drive profit from returns this season:

New Zealand Online Consumers

New Zealand Online Consumers

Omnichannel is the new reality in which retailers need to operate to remain competitive. The New Zealand consumer is thoroughly connected, omni-device and omni-channel.

How do you appeal to this consumer? Moreover, how do you accurately and promptly fulfil their needs?

Video: What is SKU

Video: What is SKU

SKUs make it much easier to keep track of inventory at each DC location. Moreover, analysing attribute level data helps clarify the impact of each SKU on sales, helping managers with deciding which variations to add or eliminate from distribution.

But what exactly is SKU? Watch this brief video to find out:

Video: How can SMBs compete with Retail Giants?

Video: How can SMBs compete with Retail Giants?

Meeting today’s consumer expectations is no small feat. To effectively manage shrinking time to delivery windows, fulfil omnichannel orders and enable drop-ship commerce, staff need instant access to supply chain data and the ability to act on it quickly and easily.

Watch the video to find out how SMBs can use technology to compete with Retail Giants:

How to Fulfill Changing Customer Demands with Omnichannel Retail

How to Fulfill Changing Customer Demands with Omnichannel Retail

Despite what you might think, your customers don’t care about ‘digital’, ‘omni-channel’ or ‘e-commerce.’ They care about buying products how they want, where they want, and swift and competent customer service. In other words, these buzzwords are just a means to delivering on changing customer demands.

In order to fulfill on these changing demands, retailers need to assess their customers, competitors and changing technology. There are a few key questions that you can ask: