Last mile is a supply chain and transportation management term used to describe the movement of goods from a distribution center to a final destination. It’s the very final step in a long chain of events that starts with storing and managing inventory and finishes with shipping it to end customers.
Whist such small part of the fulfilment process may seem unimportant, it generally accounts for 30% of overhead costs. Getting it wrong results in customer dissatisfaction and profit losses.
This infographic enlists the top strategies for achieving excellence in last-mile delivery.
Because of it’s relevance within the supply chain, we will discuss this theme throughout the week, so stay tuned!